Tracey Jones
About Tracey Jones
Tracey Jones is a PC Technician with over a decade of experience in various technical and support roles. She has worked for organizations such as the University of Pennsylvania Health System and Brooksource, and holds an Associate of Arts degree in Management of Computer Information Technology from Community College of Philadelphia.
Current Role as PC Technician
Tracey Jones has been employed as a PC Technician at Brooksource since 2012. In this role, she provides technical support and maintenance for computer systems at Cooper Hospital in Camden, NJ. Her responsibilities include troubleshooting hardware and software issues, ensuring optimal performance of computer systems, and assisting users with technical inquiries.
Previous Experience at Brooksource
Tracey Jones previously worked at Brooksource as a Field Service Technician for one month in 2015 at the Rothman Institute. In this position, she was responsible for providing on-site technical support and resolving various IT issues, contributing to the overall efficiency of the organization's operations.
Professional Background in IT and Support Roles
Tracey Jones has a diverse professional background in IT and support roles. She worked as a Desktop Support Technician at the University of Pennsylvania Health System for 11 months in 2012, where she assisted users with technical problems. Additionally, she served as a Data Analyst at the University of Pennsylvania for 11 months in the same year, focusing on data management and analysis.
Education in Computer Information Technology
Tracey Jones studied at the Community College of Philadelphia, where she earned an Associate of Arts (A.A.) degree in Management of Computer Information Technology. This educational background provided her with foundational knowledge and skills applicable to her roles in technical support and data analysis.
Early Career Experience
Tracey Jones began her career at EDS Corporation as an Accounting Associate, where she worked for nine years from 1997 to 2006 in Wayne, PA. She also held positions such as Bookkeeper at Accountemps from 2008 to 2009 and Enumerator at the US Census Bureau in 2010. Additionally, she served as a School Police Officer for the School District of Philadelphia from 2010 to 2011.