Tristen Isaacs
About Tristen Isaacs
Tristen Isaacs is a Technical Analyst with a diverse background in customer service, military service, and technical support. He has held various roles, including CBRN Specialist in the United States Army and Chief Information Officer at IV King's Investments, and is currently working at Brooksource and Consulting Solutions in Jacksonville, Florida.
Work at Brooksource
Tristen Isaacs has been employed at Brooksource as a Technical Analyst since 2021. His role involves analyzing technical processes and providing solutions to enhance operational efficiency. Based in Jacksonville, Florida, Tristen has contributed to various projects that require a blend of technical expertise and analytical skills. His experience in this position reflects his commitment to leveraging technology to solve complex problems.
Previous Experience at AT&T
Before joining Brooksource, Tristen worked at AT&T as an Inside Sales Representative from 2014 to 2015. During his tenure in Saint Augustine, Florida, he developed strong customer service skills and gained experience in sales strategies. This role provided him with a foundation in client relations and sales techniques, which he has carried into his subsequent positions.
Military Service in the United States Army
Tristen served in the United States Army as a CBRN Specialist from 2015 to 2018. His responsibilities included teaching and defending against chemical warfare, emphasizing safety management. He was stationed at Fort Hood, Texas, where he honed his skills in risk assessment and safety protocols. His military background has contributed to his strong work ethic and discipline in professional settings.
Education and Certifications
Tristen studied at Allen D. Nease High School, earning his High School Diploma from 2006 to 2010. He is currently pursuing further education at Florida State College at Jacksonville, which he began in 2010. Tristen holds several certifications, including CompTIA A+, ITIL, and CompTIA Security+. He is preparing to take the CYSA+ exam in December, reflecting his dedication to continuous learning in the field of cybersecurity.
Background in Customer Service
Tristen has a robust background in customer service, having worked as an Assistant Store Manager at GUESS?, Inc. from 2010 to 2014. This experience allowed him to develop strong interpersonal skills and an understanding of customer needs. His commitment to service excellence and extraordinary work ethic are evident in his professional journey, contributing to his success in various roles.