Emily Sledge
About Emily Sledge
Emily Sledge serves as the Operations Manager for the Jack Daniel’s Visitor Experience, bringing extensive expertise in managing visitor experiences within the hospitality sector. She has previously held various roles in the industry, including positions at Jack Daniel Distillery and Loews Hotels & Co.
Current Role at Brown-Forman
Emily Sledge serves as the Operations Manager for the Jack Daniel’s Visitor Experience at Brown-Forman. In this role, she oversees the operations of the visitor center, ensuring that guests have a memorable experience. Since joining in 2022, she has focused on enhancing visitor engagement and streamlining operational processes at this renowned distillery in Lynchburg, Tennessee.
Previous Experience at Jack Daniel Distillery
Prior to her current position, Emily worked at Jack Daniel Distillery as the Visitor Center Operations & Guest Experiences Manager from 2019 to 2021. During her two years in this role, she was responsible for managing visitor experiences and coordinating various activities to promote the brand's heritage and offerings.
Educational Background
Emily Sledge studied at the University of Tennessee, Knoxville, where she earned a Bachelor of Science degree in Public Relations, Advertising, and Applied Communication from 2007 to 2012. She also attended Saint Cecilia Academy from 2003 to 2007, which provided her with a foundational education that supports her career in operations and communication.
Hospitality Industry Experience
Emily has a solid background in the hospitality industry, having worked in various roles that required coordination across departments. She served as the VIP & Concierge Manager at Loews Hotels & Co from 2013 to 2015, where she managed guest services and enhanced the overall visitor experience. Her experience also includes roles in retail and customer engagement, contributing to her comprehensive understanding of visitor management.
Skills and Expertise
Emily possesses expertise in managing visitor experiences at a globally recognized brand in the spirits industry. Her skills include travel planning and enhancing visitor experiences at major tourist destinations. Additionally, her background in nonprofit organizations may contribute to community engagement initiatives at Jack Daniel's Visitor Experience.