Jean Leong
About Jean Leong
Jean Leong is a Customer Service Specialist for the UK and Ireland at Brown-Forman, with a diverse background in customer service and consulting across multiple industries and countries.
Current Role at Brown-Forman
Jean Leong serves as a Customer Service Specialist for the UK and Ireland at Brown-Forman. She has held this position since 2021 and is based in London, England. In her role, she is responsible for managing customer inquiries and ensuring a high level of service for clients in the region.
Previous Experience at Lunch Actually Group
Prior to her current role, Jean worked at Lunch Actually Group as a Dating Consultant from 2013 to 2015. This position was based in Kuala Lumpur, Malaysia, where she provided consultation services to clients seeking dating advice and matchmaking services.
Career at Malaysia Airlines
Jean began her career as an International Flight Attendant with Malaysia Airlines from 2010 to 2012. During her time in this role, she was responsible for ensuring passenger safety and comfort during flights, contributing to the overall travel experience.
Experience at PLC Pet Lovers Centre Sdn Bhd
From 2005 to 2010, Jean worked as a Retail Associate at PLC Pet Lovers Centre Sdn Bhd in Kuala Lumpur, Malaysia. In this role, she engaged with customers, assisted with product selection, and contributed to the overall retail operations.
Role at British Council
Jean held the position of Customer Care Agent and Placement Tester at the British Council from 2015 to 2018. In this capacity, she provided support to customers and assisted in the placement testing process for language programs.
Position at The Lubrizol Corporation
Jean worked as a Customer Experience Representative at The Lubrizol Corporation from 2019 to 2021 in the Brussels Area, Belgium. Her responsibilities included managing customer interactions and enhancing the overall customer experience.