Kathy Mc Keand
About Kathy Mc Keand
Kathy McKeand is a Customer Service Manager at Brown-Forman Corp., where she has worked for 35 years. She specializes in logistics and international customs clearance for the distribution of alcoholic beverages to around 135 countries.
Work at Brown-Forman
Kathy Mc Keand has been employed at Brown-Forman Corp. since 1989, holding the position of Customer Service Manager for 35 years. In this role, she oversees logistics and customer service operations related to the distribution of alcoholic beverages. Her responsibilities extend to managing the distribution process for approximately 135 countries, ensuring efficient delivery and customer satisfaction.
Education and Expertise
Kathy Mc Keand studied Business at Indiana University-Southeast for one year from 1992 to 1993. Prior to that, she attended Jefferson Community College in Kentucky, where she earned an Associate's degree in Business Management from 1988 to 1992. Her educational background supports her expertise in process management, logistics, and international customs clearance, particularly in the alcoholic beverage industry.
Background
Kathy Mc Keand has a solid foundation in business management and logistics, developed through her education and extensive career. She has specialized knowledge in transportation and export customs clearance, specifically tailored to the alcoholic beverage sector. Her background equips her to handle complex logistics and customer service challenges in a global market.
Achievements
In her capacity as Customer Service Manager, Kathy Mc Keand aims to lead or participate in project teams that focus on introducing new products to potential customers. She also works on setting up new customer accounts, contributing to the growth and expansion of Brown-Forman's market presence. Her role is integral to the company's customer engagement and product introduction strategies.