Kelly Attwood
About Kelly Attwood
Kelly Attwood is a Senior Information Technology Specialist with extensive experience in IT support and management. Currently employed at Brown-Forman in the Amsterdam Area, she has a background that includes roles at Virgin Media and Sopra Steria.
Work at Brown-Forman
Kelly Attwood has been employed at Brown-Forman as a Senior Information Technology Specialist since 2016. In this role, she coordinates IT resources to assist employees in completing their assignments. She provides technical support and training, ensuring that staff have the necessary tools and knowledge to perform effectively. Attwood collaborates closely with business partners, senior management, and executives at the European Headquarters located in Amsterdam. Her responsibilities also include managing the lifecycle of documents and policies, ensuring compliance with regulations such as GDPR, Sarbanes-Oxley, ISO17799, and COBIT.
Previous Experience at Virgin Media
Before joining Brown-Forman, Kelly Attwood worked at Virgin Media for a total of eight years. She began her career there as an Information Technology Analyst from 2007 to 2012, where she was based in Turner Buildings, Knowsley Business Park. She then advanced to the position of Senior IT Analyst from 2012 to 2015, working at Threapwood Rd, Concord Business Park in Manchester. During her time at Virgin Media, she developed her expertise in IT support and analysis.
Experience at Sopra Steria
Kelly Attwood's career in information technology began at Sopra Steria, where she worked as an Information Technology Analyst from 2006 to 2007. This role was based in Dalton Avenue, Birchwood Park, Warrington. Her time at Sopra Steria provided her with foundational experience in IT analysis and support, contributing to her subsequent roles in the industry.
Education and Expertise
Kelly Attwood studied at the University of Manchester, where she earned a Bachelor of Science degree from 2003 to 2007. She possesses expertise in deploying, supporting, and troubleshooting a variety of PC-related equipment and applications. Her technical skills include proficiency with tools and technologies such as SCCM, JAMF, Mobile Iron, OKTA, Windows 10, Cisco WebEx, VPN, GSuite, and Office 365. Attwood is also involved in investigating, researching, testing, and implementing new technologies as part of her role.
Technical Support and Management
In her current position, Kelly Attwood supports and troubleshoots video conferencing systems and provides audio-visual support for meetings and internal events. She regularly reviews and grades the performance of analysts, ensuring that the team meets operational standards. Her role involves a combination of technical support and management responsibilities, contributing to the overall efficiency of IT operations within the organization.