Philip Glenn
About Philip Glenn
Philip Glenn is a Senior Systems Engineer at Brown-Forman, where he has worked since 2013. He specializes in configuring Cisco equipment and provides global support for video conferencing, enhancing productivity through technology solutions.
Work at Brown-Forman
Philip Glenn has been employed at Brown-Forman since 2013, serving as a Senior Systems Engineer for 11 years in Louisville, Kentucky. In this role, he provides 24x7 support for global video conferencing needs, ensuring seamless operations across different time zones. He also supports and maintains Livestream services, enhancing the company's digital communication capabilities. Previously, he worked as a Technical Specialist at Brown-Forman from 2001 to 2007, where he developed foundational skills in systems engineering.
Previous Experience in Systems Engineering
Before his tenure at Brown-Forman, Philip Glenn worked at Netgain Technologies, LLC as a Systems Engineer from 2002 to 2005 for three years in Louisville, Kentucky. He also gained experience as a Board Repair Technician at Motorola from 1997 to 2001. His diverse background in systems engineering has equipped him with a comprehensive understanding of technology and support systems.
Technical Expertise and Specializations
Philip Glenn specializes in configuring Cisco routing and switching equipment to support multicast broadcasts within an MPLS network. He has led the international roll-out of a standard for over 130 conference rooms, enhancing wireless display capabilities and video conferencing interfaces. Additionally, he conducts root cause analysis of trouble tickets to improve conference room performance and efficiency.
Education and Qualifications
Philip Glenn studied at Sullivan University, where he achieved a Bachelor of Science degree from 2007 to 2009. His educational background has provided him with the necessary knowledge and skills to excel in his current role as a Senior Systems Engineer.
Vendor Management and Support
In his role at Brown-Forman, Philip interfaces with technology vendors for equipment servicing and training. He manages both warranty and routine maintenance tasks, ensuring that all systems operate effectively and efficiently.