Susan Miller
About Susan Miller
Susan Miller serves as the Senior Director of Global Procurement & Logistics at Brown-Forman, bringing extensive expertise in Pharmacy Benefit Management, Clinical Analytics, and Fraud Detection. She has held various leadership roles in IT and procurement across multiple industries, including healthcare and banking, and currently advises C-Suite executives on technology trends.
Work at Brown-Forman
Currently, Susan Miller serves as the Senior Director of Global Procurement & Logistics at Brown-Forman, a role she has held since 2023. In this position, she is responsible for overseeing procurement strategies and logistics operations on a global scale. Prior to this role, she worked as the Global IT Category Manager at Brown-Forman from 2019 to 2023, where she managed significant technology procurement initiatives.
Education and Expertise
Susan Miller earned her Bachelor of Science (B.S.) degree in Engineering Mathematics & Computer Science from the University of Louisville, completing her studies from 1984 to 1988. She possesses deep expertise in Pharmacy Benefit Management, Clinical Analytics, and Fraud Detection. Her extensive knowledge in IT, healthcare, and banking enables her to advise C-Suite executives on technology trends and potential acquisitions.
Background
Susan Miller has a diverse professional background, having worked in various roles within the IT and healthcare sectors. She began her career at Humana, where she held multiple positions, including IT Facility Account Manager and Director of IT Strategic Vendor Management, accumulating a total of 17 years of experience at the company. She also worked as a Senior Negotiator at Corporate Contracts before founding JDI Consulting in 2016, where she serves as President and Founding Partner.
Achievements
Throughout her career, Susan Miller has demonstrated a proven ability to assess business requirements and identify critical factors for project success. She built and directed a department comprising five managers and over 30 full-time employees, responsible for managing $100 million in annual technology procurement and software renewals. She has extensive experience negotiating with major IT companies, including Microsoft, IBM, and Oracle, as well as vendors in the healthcare and banking sectors.