Viviane Doig
About Viviane Doig
Viviane Doig is the Lead Customer Coordinator at Brown-Forman in Scotland, United Kingdom, where she has worked since 2023. She has a background in customer care and law, with previous roles at Sykes and The Glenmorangie Company.
Work at Brown-Forman
Viviane Doig has been serving as the Lead Customer Coordinator at Brown-Forman since 2023. In this role, she operates in a hybrid work environment based in Scotland, United Kingdom. Her responsibilities include managing customer relations and ensuring high levels of service delivery. Brown-Forman is known for its portfolio of premium spirits and wines, and Doig's role is integral to maintaining customer satisfaction and loyalty.
Previous Experience in Customer Care
Prior to her current position, Viviane Doig worked at Sykes as a Senior Customer Care Advisor from 2003 to 2006. In this capacity, she developed skills in customer service and support, contributing to the overall customer experience. Following her tenure at Sykes, she joined The Glenmorangie Company as a Commercial Executive from 2006 to 2008, where she further honed her expertise in customer relations and commercial strategies.
Education and Expertise
Viviane Doig studied at the University of South Wales for one year from 1999 to 2000. She also attended IUT Paris XIII, where she studied Law and earned a DUT in Carrieres Juridiques from 1996 to 1999. Her educational background provides her with a solid foundation in legal principles and customer relations, which are essential in her current role.
Career Timeline
Viviane Doig's career spans multiple roles in customer service and commercial operations. She began her professional journey at Sykes from 2003 to 2006, followed by a position at The Glenmorangie Company from 2006 to 2008. After a significant period in the industry, she transitioned to her current role at Brown-Forman in 2023. This timeline reflects her progression and commitment to the field of customer coordination.