Nida Yaqoob
About Nida Yaqoob
Nida Yaqoob is an Account Manager at BrowserStack in Mumbai, with previous experience at Cvent and American Express. She holds a Bachelor's degree in Mass Communication/Media Studies from Amity University.
Company
Nida Yaqoob currently works at BrowserStack as an Account Manager. BrowserStack is a well-known cloud web and mobile testing platform based in Mumbai, Maharashtra, India. Her role at BrowserStack involves managing client accounts and ensuring customer satisfaction through personalized engagement strategies. She has also been recognized for her outstanding performance, receiving the 'Employee of the Month' award twice.
Title
Nida Yaqoob holds the title of Account Manager at BrowserStack. In this position, she is responsible for managing relationships with clients, implementing customer engagement strategies, and conducting training sessions for new hires. Previously, she held roles at Cvent and American Express, where she gained substantial experience in client relations and product consultation.
Education and Expertise
Nida Yaqoob completed her Bachelor's degree in Mass Communication/Media Studies from Amity University, studying from 2014 to 2017. Her academic background has equipped her with essential skills in communication and media, which she has effectively applied in her professional roles. In addition to her formal education, she has conducted training sessions and participated as a speaker in industry webinars focused on sales strategies and client satisfaction.
Background
Nida Yaqoob has a diverse professional background in client relations and account management. From 2017 to 2019, she worked as a Client Specialist at American Express in Gurgaon. She then joined Cvent as a Product Consultant in Gurugram, a role she held for three years until 2022. These positions have contributed to her expertise in client management and product consultation, laying the foundation for her current role at BrowserStack.
Achievements
During her tenure at BrowserStack, Nida Yaqoob has been recognized for her exceptional work, receiving the 'Employee of the Month' award twice. She has successfully increased client retention rates by implementing personalized customer engagement strategies. Additionally, she played a key role in developing and leading a cross-functional team project that streamlined client onboarding processes. Nida has also contributed to the professional development of her colleagues by conducting training sessions and speaking at industry webinars.