Rashmi Nanda
About Rashmi Nanda
Rashmi Nanda is the Lead Technical Writer at BrowserStack in Bangalore, specializing in user assistance content for SaaS products in Agile environments.
Current Position at BrowserStack
Rashmi Nanda is currently serving as the Lead Technical Writer at BrowserStack in Bangalore. In her role, she is responsible for creating and managing user assistance content for BrowserStack's SaaS products. Her responsibilities include leading documentation projects, improving user engagement through comprehensive content strategies, and producing various forms of user education materials, including blogs and videos.
Previous Role at Appsmith
Rashmi Nanda worked as a Senior Technical Writer at Appsmith, located in Bangalore, from 2023 to 2024. During her five-month tenure, she focused on developing high-quality documentation and user assistance content tailored to Appsmith's SaaS offerings. Her role involved close collaboration with multiple teams to ensure clarity and usability of the documentation.
Experience at Harness
Rashmi Nanda served as a Senior Technical Writer at Harness from 2021 to 2023. Over her two-year tenure, she specialized in implementing 'Docs as Code' methodologies, ensuring the smooth integration of documentation processes into the CI/CD pipeline. She contributed significantly to the information architecture and usability testing aimed at enhancing user experiences.
Early Career at IQVIA
From 2013 to 2019, Rashmi Nanda held the position of Development Specialist at IQVIA in Bangalore. Over six years, she developed various applications and worked extensively on improving existing processes. Her role required in-depth technical knowledge and collaborative skills to meet project requirements effectively.
Expertise and Skills
Rashmi Nanda brings a broad range of skills integrated into her technical writing. She specializes in creating user assistance content for SaaS products in Agile environments, employing methodologies such as DITA and 'Docs as Code.' She is proficient in information architecture, usability testing, and producing user-oriented materials like troubleshooting guides, onboarding documents, product blogs, and videos. Her expertise also extends to DevOps and CI/CD processes, allowing her to produce documentation that is integral to the development cycle.
Educational Background
Rashmi Nanda holds a Certificate in Data Science Foundation from Accredian and has completed her studies at NIST. These educational achievements have provided her with a solid foundation in both technical and analytical skills, which she leverages in her current role to produce high-quality documentation.