Rishabh Shrivastava
About Rishabh Shrivastava
Rishabh Shrivastava is a Senior Customer Success Specialist at BrowserStack with a background in client and account service management at Akamai Technologies and marketing experience from Armstrong World Industries.
Current Role at BrowserStack
Rishabh Shrivastava has been serving as a Senior Customer Success Specialist at BrowserStack since December 2021. In this role, he is responsible for ensuring customer satisfaction and driving the successful adoption of BrowserStack's solutions. His work emphasizes strategic planning and empathetic customer service, contributing to the overall success of the company's customer engagement.
Experience at Akamai Technologies
Rishabh Shrivastava brings significant experience from his tenure at Akamai Technologies, where he held multiple roles. From 2020 to 2021, he was a Client Service Manager, ensuring client needs were met and delivering tailored solutions. Prior to that, he served as an Account Service Manager from 2017 to 2020 in the Bengaluru Area, India. This role involved managing client relationships and providing comprehensive service management to support client objectives.
Marketing Internship at Armstrong World Industries
In 2016, Rishabh Shrivastava gained substantial hands-on marketing experience as a Marketing Intern at Armstrong World Industries. During his two-month internship in the Bengaluru Area, India, he was involved in supporting marketing initiatives and contributing to various projects.
Educational Background
Rishabh Shrivastava holds a Master of Business Administration (MBA) with a specialization in Marketing from Alliance University, completed between 2015 and 2017. His education provided a strong foundation in business principles and marketing strategies. Additionally, he attended Indore Public School, further contributing to his academic background.
Skills and Expertise
Rishabh Shrivastava possesses a diverse skill set that includes delivering results, time management, acting as a catalyst for change, strategic planning, and empathy. His abilities are well-rounded and have been applied across various roles, aiding in strategic customer service and account management.