Sanyukta Phatke
About Sanyukta Phatke
Sanyukta Phatke is a Senior Customer Success Manager at BrowserStack with a diverse background in customer success, consulting, and software engineering.
Current Position at BrowserStack
Sanyukta Phatke currently holds the position of Senior Customer Success Manager at BrowserStack. In this role, she is responsible for overseeing client relationships and ensuring the effective adoption and utilization of BrowserStack's services. Her work focuses on maximizing customer satisfaction and retention through strategic planning and operational execution.
Previous Experience at Whatfix
Before joining BrowserStack, Sanyukta Phatke worked at Whatfix as a Customer Success Manager from 2022 to 2023. During her tenure, she led a cross-functional team to implement a customer feedback system that resulted in a 15% improvement in client satisfaction scores. Her contributions were key to enhancing customer relationships and driving the company's success during her time there.
Educational Background
Sanyukta Phatke holds an MBA from Xavier Institute of Management, Bhubaneswar, which she completed from 2020 to 2022. Prior to that, she earned a Bachelor's degree in Computer Science (B.E.) from Pune Institute of Computer Technology, where she studied from 2013 to 2017. Her strong educational foundation has equipped her with the necessary skills and knowledge to excel in her professional career.
Industry Involvement and Certifications
Sanyukta Phatke has been actively involved in the industry through various roles and contributions. She is certified in Advanced Customer Success Management from the Customer Success Association. Additionally, she delivered a keynote speech on customer success strategies at the 2022 Customer Success Summit in Bengaluru, highlighting her expertise and thought leadership in the field.
Volunteering and Mentorship
Sanyukta Phatke has also dedicated time to volunteer as a mentor for the Women in Tech initiative. In this role, she has guided young female professionals, providing them with the support and insights needed to advance in the tech industry. Her commitment to mentoring demonstrates her dedication to fostering growth and diversity within the tech community.