Sumit Banga
About Sumit Banga
Sumit Banga is the Team Lead for Sales Operations at BrowserStack, with over a decade of experience in customer support and sales operations.
Current Role at BrowserStack
Sumit Banga is currently the Team Lead for Sales Operations at BrowserStack. With over five years at the company, he has transitioned through several roles, demonstrating a robust understanding of both sales operations and customer support. As Team Lead, he is responsible for overseeing the Sales Ops team, focusing on streamlining processes and optimizing sales strategies.
Previous Roles at BrowserStack
Before becoming a Team Lead, Sumit Banga held several key positions at BrowserStack. From 2018 to 2021, he worked as a Senior Deals Desk Associate, handling complex sales deals and negotiations. In 2018, he served as a Senior Billing & Accounts Receivable Specialist for eight months, and prior to that, he was a Billing & Accounts Specialist from 2017 to 2018. These roles have equipped him with a strong background in billing and accounts receivable.
Customer Service Experience
Sumit Banga began his career in customer service, working as a Senior Customer Support Representative at Accenture from 2016 to 2017. Before that, he was a Senior Customer Service Representative at Serco from 2014 to 2015. These roles allowed him to develop crucial customer service skills, which have been invaluable in his transition into sales operations.
Educational Background
Sumit Banga earned a Bachelor's degree in History from Ranchi University, graduating after three years of study from 2008 to 2011. His educational background has provided him with a broad understanding of historical contexts and analytical thinking skills, which he has leveraged in his professional roles.
Professional Experience Overview
Sumit Banga has accumulated over a decade of experience in customer support and sales operations. His career trajectory has seen him move from frontline customer service roles at Serco and Accenture to senior positions in billing, accounts receivable, and sales operations at BrowserStack. His diverse experience underscores his adaptability and comprehensive skill set in various aspects of business operations.