Tejendra Gera
About Tejendra Gera
Tejendra Gera is a Senior Customer Engineer at BrowserStack with over 9 years of customer-facing experience and a strong passion for coding and new technologies.
Current Position at BrowserStack
Tejendra Gera currently serves as a Senior Customer Engineer at BrowserStack, working remotely. In this role, he leverages his extensive experience in customer-facing roles to deliver high-quality solutions and support. His responsibilities likely include resolving technical issues, providing expert advice, and enhancing customer satisfaction through efficient problem-solving.
Previous Experience at Gainsight
Tejendra Gera worked at Gainsight as a Senior Solutions Engineer from 2021 to 2022, based in Hyderabad, Telangana, India. During his tenure, he focused on delivering solutions that met customer needs and expectations. His role involved understanding customer challenges, providing technical solutions, and ensuring the successful implementation of Gainsight's products.
Role at EBSCO Information Services
Tejendra Gera held the position of SaaS Specialist at EBSCO Information Services from 2017 to 2021, also in Hyderabad, Telangana, India. In this capacity, he was responsible for managing and supporting Software-as-a-Service (SaaS) solutions. His duties likely included helping clients integrate and optimize EBSCO's various SaaS offerings to improve their operational efficiency.
Experience at Amazon Development Centre
Tejendra Gera worked as a Catalog Specialist at Amazon Development Centre (India) Private Limited from 2009 to 2013. Over these four years, he was involved in managing catalog data, ensuring product information accuracy, and enhancing the customer browsing experience. His role was central to maintaining high standards for Amazon's extensive product catalog.
Customer-Facing Experience
With over 9 years of customer-facing experience, Tejendra Gera has developed a robust skill set in understanding and meeting customer needs. His various roles have provided him with comprehensive expertise in customer support, technical solutions, and product management. His career demonstrates a consistent track record of improving customer satisfaction through effective communication and technical proficiency.
Interest in Coding and Technology
Tejendra Gera possesses a strong passion for coding and exploring new technologies. This interest likely drives his continuous professional development and ability to provide innovative solutions in his customer-facing roles. His enthusiasm for technology ensures that he stays updated with industry trends and advancements, enabling him to offer cutting-edge support and solutions.