Sean Mac Leay
About Sean Mac Leay
Sean Mac Leay is a Customer Success Manager at Bucketlist Rewards and Recognition, with over 10 years of experience in the telecommunications industry. He has held various roles at Shaw Communications and has a background in cinematography and film production.
Work at Bucketlist
Sean Mac Leay currently serves as a Customer Success Manager at Bucketlist Rewards and Recognition, a position he has held since 2022. In this role, he collaborates with sales, marketing, and product teams to ensure clients receive optimal service and support. He focuses on empowering clients to achieve their desired outcomes, providing customized and scalable solutions as a Salesforce Certified Administrator. Prior to his current role, he worked as an Account Executive at Bucketlist from 2021 to 2022.
Experience at Shaw Communications
Sean Mac Leay has extensive experience at Shaw Communications, where he held multiple roles over several years. He began as a Technical Support Representative from 2005 to 2007, then progressed to a Level 2 Technical Support Representative from 2007 to 2009. He served as a Sales Coordinator from 2009 to 2011, followed by a Major Account Executive from 2011 to 2020. His final role at Shaw was Supervisor, Major Accounts, from 2013 to 2014.
Education and Expertise
Sean Mac Leay studied Cinematography and Film/Video Production at Vancouver Film School in 2002. He also attended Capilano University from 2002 to 2003. Since 2019, he has been studying at Trailhead by Salesforce, enhancing his skills as a Salesforce Certified Administrator. His educational background supports his expertise in providing tailored solutions in customer success.
Telecommunications Industry Experience
With over 10 years of experience in the telecommunications industry, Sean Mac Leay has focused on establishing long-term relationships with C-level and VP-level executives. He has negotiated wholesale services and infrastructure agreements, demonstrating his capability in managing complex client needs. His roles have equipped him with a comprehensive understanding of client service and support.