Dominique Jacobs
About Dominique Jacobs
Dominique Jacobs is a Technical Customer Success Manager at Bugcrowd, with over 10 years of experience in customer experience and technology. Previously, Jacobs held roles at Aquicore and OneClickPolitics, demonstrating strong interpersonal skills and a commitment to community leadership.
Work at Bugcrowd
Dominique Jacobs has been employed at Bugcrowd as a Technical Customer Success Manager since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Bugcrowd's services. Her responsibilities include managing customer relationships and providing technical support to clients, leveraging her extensive background in customer experience and technology.
Previous Experience at Aquicore
Before joining Bugcrowd, Dominique Jacobs worked at Aquicore as a People Operations Specialist from 2018 to 2020. During her two years in this position, she was based in Washington, District of Columbia. Her role involved managing various aspects of human resources and organizational policies, contributing to the overall efficiency of the company.
Role at OneClickPolitics
Dominique served as a Customer Success Manager at OneClickPolitics from 2021 to 2022. In this one-year role, she was responsible for ensuring customer satisfaction and success with the platform's services. Her experience in this position further developed her skills in customer relations and support.
Education and Expertise
Dominique Jacobs earned her Bachelor's degree in Political Science and Government from Long Island University, where she studied from 2005 to 2009. This educational background complements her over 10 years of experience in customer experience and technology, equipping her with a solid foundation in organizational policies and procedures.
Community Leadership
In addition to her professional roles, Dominique Jacobs serves as a community leader for various organizations. Her involvement demonstrates her commitment to community engagement and her ability to lead initiatives that foster collaboration and support among different groups.