Razvi Mohd.
About Razvi Mohd.
Razvi Mohd is a Customer Success Ops Specialist currently working at Bugcrowd in Hyderabad, India. He has a background in client outcomes management at Gainsight and holds a BTech in Electronics and Communications Engineering from Gudlavalleru Engineering College.
Current Role at Bugcrowd
Razvi Mohd. currently serves as a Customer Success Ops Specialist at Bugcrowd, a position he has held since 2022. In this role, he focuses on enhancing customer engagement and ensuring successful product adoption. His responsibilities include delivering outcomes and return on investment through effective customer success operations.
Previous Experience at Gainsight
Prior to his current role, Razvi Mohd. worked at Gainsight in various capacities. He served as Manager of Client Outcomes for 7 months in 2022 and as a Senior Client Outcomes Manager from 2020 to 2021 for 6 months. Additionally, he was a Team Lead for Client Outcomes from 2021 to 2022. His work at Gainsight involved coaching teammates and customers to improve engagement and requirement gathering.
Experience at Cognizant
Razvi Mohd. has significant experience at Cognizant, where he held multiple roles. He worked as a Programmer Analyst from 2016 to 2018 for 2 years and as an Associate from 2018 to 2019 for 9 months. He began his career at Cognizant as a Programmer Analyst Trainee from 2015 to 2016 for 1 year. His tenure at Cognizant provided him with a solid foundation in technical and strategic best practices.
Education and Qualifications
Razvi Mohd. earned a Bachelor of Technology (BTech) degree in Electronics and Communications Engineering from Gudlavalleru Engineering College, completing his studies from 2010 to 2014. He is also certified as a Gainsight Admin for both NXT and SFDC platforms, which enhances his capabilities in customer success operations.