Darin Plummer
About Darin Plummer
Darin Plummer is a Sales Manager at Builders FirstSource, where he has worked since 2014. He has a Bachelor of Science in Business Administration from Wayland Baptist University and has significantly improved customer satisfaction and sales performance throughout his career.
Work at Builders FirstSource
Darin Plummer has been employed at Builders FirstSource as a Sales Manager since 2014. In this role, he has focused on driving sales growth and enhancing customer satisfaction within the Texas area. His leadership has contributed to significant improvements in sales performance and customer engagement.
Education and Expertise
Darin Plummer holds a Bachelor of Science degree in Business Administration from Wayland Baptist University. He has also engaged in Professional Development studies, which have equipped him with advanced skills in sales management and customer service strategies.
Background
Before joining Builders FirstSource, Darin Plummer served as the General Manager at Pella Products of South Texas from 2002 to 2014. He also held the position of Manager of Marketing/Member Services at Grayson Collin Electric Cooperative from 2000 to 2002. His diverse background in management has provided him with a strong foundation in sales and marketing.
Achievements
Darin Plummer has demonstrated a consistent ability to increase sales, achieving annual growth of 5% to 10%, with sales reaching $12 million in 2013. He played a crucial role in preventing a corporate takeover by rapidly boosting sales and implemented policies that emphasized personal accountability among department heads. Under his leadership, his branch achieved the rank of Number Two out of 63 branches nationwide.
Customer Satisfaction Improvement
Darin Plummer achieved a significant increase in customer satisfaction, raising it from 50% to 75%. This improvement surpassed the national average of 66%, reflecting his commitment to enhancing customer experiences and service quality.