Melissa Hernandez
About Melissa Hernandez
Melissa Hernandez is a Team Member Services professional with a background in psychology. She holds a Bachelor of Applied Science from Arizona State University and has previous experience as a Customer Service Supervisor at The Michaels Companies, Inc.
Current Role at Builders FirstSource
Melissa Hernandez currently serves in the Team Member Services department at Builders FirstSource. She has been with the company since 2022, contributing to various initiatives aimed at enhancing employee engagement and support within the organization.
Previous Experience at The Michaels Companies, Inc.
Prior to her role at Builders FirstSource, Melissa Hernandez worked at The Michaels Companies, Inc. as a Customer Service Supervisor. She held this position for three years, from 2019 to 2022, in Irving, Texas. In this role, she was responsible for overseeing customer service operations and ensuring high levels of customer satisfaction.
Education and Academic Background
Melissa Hernandez studied at Arizona State University, where she focused on Psychology. She earned a Bachelor of Applied Science (BASc) degree, completing her studies from 1999 to 2001. This educational background has equipped her with valuable insights into human behavior and team dynamics.