Alex Leader
About Alex Leader
Alex Leader is a Customer Success Manager at BuildOps, where he has worked since 2024. He has a diverse background in sales and account management, with previous roles at CanadaHelps, Molson Coors Beverage Company, and United Way Greater Toronto.
Work at BuildOps
Alex Leader has been serving as a Customer Success Manager at BuildOps since 2024. In this role, Alex focuses on ensuring customer satisfaction and fostering long-term relationships with clients. The position involves understanding customer needs and providing solutions that enhance their experience with BuildOps' services.
Previous Experience in Customer Engagement
Before joining BuildOps, Alex worked at CanadaHelps as an Account Executive - Charity Engagement Executive from 2021 to 2023. In this position, Alex was responsible for engaging with charities and facilitating their fundraising efforts. Prior to that, Alex held various roles that contributed to a strong background in sales and customer relations.
Professional Background in Sales
Alex has a diverse professional background in sales, having worked as a Sales Representative at Molson Coors Beverage Company from 2015 to 2018. This role involved direct sales and customer interaction in the Toronto area. Additionally, Alex served as an Account Manager at Combined Metal Industries from 2020 to 2021, where responsibilities included managing client accounts and ensuring service delivery.
Educational Qualifications
Alex studied at the Ted Rogers School of Management at Toronto Metropolitan University, where they earned a Bachelor of Commerce (BCom) degree with a focus on Entrepreneurship and Strategy. This educational background has equipped Alex with the skills necessary for effective business management and strategic planning.
Personal Interests and Hobbies
Outside of professional commitments, Alex has a passion for live music and has recently taken up photography as a hobby. Alex enjoys exploring new dining experiences and actively seeks restaurant recommendations. Additionally, Alex has a love for travel, particularly to beach destinations, where they appreciate experiencing different cultures.