Jacky Chen
About Jacky Chen
Jacky Chen is an Implementation Manager currently working at BuildOps in Toronto, Ontario, Canada. With a background in project management and technology consulting, he has held various roles in notable companies and is pursuing PMP certification to enhance his skills.
Work at BuildOps
Jacky Chen currently serves as an Implementation Manager at BuildOps, a position he has held since 2023. In this role, he focuses on overseeing the implementation of operational solutions for clients, ensuring that projects are delivered on time and meet client expectations. His experience in project management and client relations supports his effectiveness in this position.
Previous Experience in Technology Consulting
Before joining BuildOps, Jacky Chen worked as a Technology Consultant at Deloitte from 2019 to 2021. During his time at Deloitte, he contributed to various technology-driven projects, leveraging his skills to provide solutions that addressed client needs. His role involved collaborating with teams to deliver high-quality consulting services in the Toronto, Canada Area.
Education and Expertise
Jacky Chen holds a Bachelor of Science (BSc) in Kinesiology and Pre-Health Profession from the University of Waterloo, which he completed from 2013 to 2015. He furthered his education at Ryerson University, earning a Bachelor’s Degree in Commerce, with a focus on Economics and Management Science, from 2015 to 2019. He is currently pursuing a PMP certification to enhance his project management skills and knowledge.
Background in Professional Development
Jacky Chen has a background in professional development, having served as the Vice President of Professional Development at University Consulting Group (UCG) from 2018 to 2019. In this role, he was responsible for organizing training and development initiatives for members, contributing to their professional growth and skill enhancement.
Technical Skills and Project Management
Jacky Chen possesses strong expertise in project management methodologies and tools, including SQL, Jira, Confluence, and ServiceNow. He has successfully implemented a cloud-based platform for a top 10 Canadian insurance client, which improved their operational efficiency and user experience. His ability to build and manage teams effectively is noted, demonstrating his capabilities as a servant leader.