Shamit Raj
About Shamit Raj
Shamit Raj is a Senior Implementation Manager at BuildOps in Canada, where he leads onboarding initiatives and streamlines processes to improve team efficiency. With a background in process engineering and technical product specialization, he manages a diverse portfolio of projects and integrates various accounting ERP solutions.
Work at BuildOps
Shamit Raj has been serving as a Senior Implementation Manager at BuildOps since 2021. In this role, he leads initiatives aimed at onboarding new team members and streamlining processes to enhance team productivity and efficiency. He manages a diverse portfolio of fifteen projects with enterprise clients, with annual recurring revenue ranging from $10,000 to $250,000. Raj acts as a Project Manager for integrating the BuildOps platform with various accounting ERP solutions, including Quickbooks, Intacct, Vista, Spectrum, Foundation, and Netsuite. His responsibilities include conducting gap analysis to identify system workarounds that improve client workflows and developing training sessions for system administrators, super users, and end users.
Previous Experience
Prior to his current position at BuildOps, Shamit Raj held several roles in various organizations. He worked at SNC-Lavalin as a Process Specialist in Infrastructure from 2016 to 2018 and as a Process Technical Associate from 2013 to 2016. He also served as a Process Engineering Specialist at SNC-Lavalin, Fenco for one year in 2011-2012. Between 2018 and 2021, he was a Technical Product Specialist at Trapeze Group. Earlier in his career, he worked as a Promotions Representative at SPP Marketing Services Inc. and as a Customer Sales Representative at Optima Communications International Inc.
Education and Expertise
Shamit Raj holds a Bachelor of Applied Science (B.A.Sc) degree in Chemical Engineering with a Minor in Sustainable Energy from the University of Toronto, where he studied from 2006 to 2011. He completed his secondary education at Dubai Modern High School, achieving the Indian Certificate of Secondary Education (I.C.S.E) from 1992 to 2006. His educational background provides a strong foundation for his expertise in process management and implementation within technical environments.
Skills and Responsibilities
In his role as Senior Implementation Manager, Shamit Raj performs in-depth requirements discovery and analysis to tailor solutions to client needs. He tests and troubleshoots product updates and enhancements to ensure seamless implementation. Raj serves as a liaison between the Implementation and Product teams, addressing product gaps based on customer experiences. His work focuses on enhancing client satisfaction and improving operational efficiency through strategic project management.