John Williams
About John Williams
John Williams serves as the Associate Director at Built Technologies, a position he has held since 2022. He has a background in client success management and holds a Bachelor of Arts in History from the University of Wisconsin-Madison.
Work at Built Technologies
John Williams has been serving as Associate Director at Built Technologies since 2022. In this role, he oversees various initiatives and contributes to the company's strategic direction. Prior to this position, he held multiple roles within the organization, including Manager of Client Success from 2021 to 2022 and Senior Client Success Manager for Strategic Accounts from 2020 to 2021. His experience at Built Technologies spans over two years, during which he has developed a deep understanding of client relations and operational management.
Education and Expertise
John Williams earned a Bachelor of Arts degree in History from the University of Wisconsin-Madison, completing his studies from 2010 to 2014. This educational background provides him with a strong foundation in analytical thinking and communication skills, which are essential in his current role in client success and management.
Background
Before joining Built Technologies, John Williams worked at Warby Parker as a Team Lead from 2015 to 2019. His experience in this role contributed to his expertise in team management and customer service, skills that he has carried into his positions at Built Technologies. His career trajectory reflects a consistent focus on client success and operational leadership.
Professional Experience
John Williams has accumulated significant experience in client success roles throughout his career. His tenure at Built Technologies includes positions that emphasize strategic account management and client relations. Prior to his time at Built Technologies, he developed his leadership skills at Warby Parker, where he led a team and focused on enhancing customer experiences.