Krista Dermady
About Krista Dermady
Krista Dermady is a Training Manager with a Master's degree in Human Resource Management from the University of Maryland University College and a Bachelor's degree in Communications from East Carolina University. She has experience in staffing and development from her previous role at the North Carolina Department of Commerce and currently focuses on enhancing client performance at Built Technologies through innovative training solutions.
Work at Built Technologies
Krista Dermady serves as the Training Manager at Built Technologies since 2021. In this role, she employs a consultative approach to enhance client performance using the Built platform. Dermady is responsible for developing comprehensive training content, which includes screen recordings, training videos, digital walkthroughs, and written materials. Her focus is on improving client engagement and ensuring effective use of the platform.
Education and Expertise
Krista Dermady holds a Master of Science in Human Resource Management from the University of Maryland University College. She also earned a Bachelor of Science in Communications from East Carolina University. Her educational background supports her expertise in training and development, particularly in the context of human resources and client engagement.
Background
Prior to her current position at Built Technologies, Krista Dermady worked at the North Carolina Department of Commerce, Division of Employment Security. She held the position of Staffing and Development Manager from 2014 to 2017 in the Raleigh-Durham, North Carolina area. This experience provided her with a solid foundation in staffing and development within a governmental context.
Training Solutions and Innovations
In her role at Built Technologies, Krista Dermady has implemented just-in-time training solutions through in-app communication and tooling. This approach optimizes training efficiency and ensures that users receive timely support. Additionally, she utilizes analytics to create tailored training solutions aimed at improving user experience and enhancing the overall impact of the platform.