Matt Marshall
About Matt Marshall
Matt Marshall serves as the Vice President of Client Services at Built Technologies, where he leads global post-sale teams in the Nashville Metropolitan Area. He has a background in finance and military leadership, with previous roles at Q2 and the US Army.
Current Role at Built Technologies
Matt Marshall serves as the Vice President of Client Services at Built Technologies, a position he has held since December 2020. Based in the Nashville Metropolitan Area, he leads the global post-sale teams. His responsibilities include onboarding, implementation, training, customer enablement, client success, and customer support. His leadership focuses on enhancing the overall client experience and ensuring successful adoption of Built Technologies' solutions.
Previous Experience at Built Technologies
Prior to his current role, Matt Marshall worked at Built Technologies as the Director of Implementation for a period of six months in 2020. In this capacity, he was responsible for overseeing the implementation processes and ensuring that clients effectively transitioned to the company's services. His experience in this role contributed to his understanding of client needs and operational efficiencies.
Educational Background
Matt Marshall has a diverse educational background. He studied at Georgia State University from 2002 to 2004. He later attended The University of Southern Mississippi, where he earned a Bachelor of Arts in Administration of Justice and Spanish from 2004 to 2006. He furthered his education at American Military University, achieving a Master of Business Administration in Finance from 2008 to 2012.
Military Service and Leadership Roles
Matt Marshall served in the US Army from 2006 to 2013, holding various leadership positions. His service included assignments at Fort Myer, VA; Fort McPherson, GA; Fort Benning, GA; and Fort Hood, TX. This experience provided him with valuable leadership skills and a strong foundation in team management.
Career at Q2
Before joining Built Technologies, Matt Marshall held multiple roles at Q2. He served as a Project Manager from 2014 to 2015, then progressed to Senior Strategic Business Advisor from 2015 to 2019, and finally became the Director of Operations from 2019 to 2020. His tenure at Q2 allowed him to develop expertise in operations and client relations.