Matt Rhodes
About Matt Rhodes
Matt Rhodes is a Client Services professional with a diverse background in IT support and customer service. He has experience in various roles, including work with the US Navy and multiple technology companies, and holds a Bachelor of Science in Business Administration from Tennessee Technological University.
Current Role at Built Technologies
Matt Rhodes currently serves in the Client Services department at Built Technologies. He has been in this position since 2022, contributing to the company's operations in Nashville, Tennessee. His role involves providing support and solutions to clients, leveraging his extensive background in IT and customer service.
Previous Experience in IT Support
Prior to his current role, Matt Rhodes accumulated significant experience in IT support. He worked as a T1 IT Helpdesk Support at Wellpath from 2019 to 2021, where he supported users with Windows OS programs and proprietary software. He also held positions as a Help Desk Support Specialist at Pinnacle Financial Partners and as a Customer Support Engineer at Aspect Software, where he supported product lines including Advanced List Management and Zipwire.
Military Background as Gas Turbine Mechanic
Matt Rhodes served in the US Navy as a Gas Turbine Mechanic from 2002 to 2007. During this five-year period, he gained hands-on experience with shipboard gas turbine systems while stationed in the Norfolk, Virginia area. This role provided him with technical skills that have been beneficial throughout his career.
Education and Academic Involvement
Matt Rhodes studied at Tennessee Technological University, where he earned a Bachelor of Science in Business Administration with a focus on Management Information Systems from 2010 to 2013. During his time at the university, he was an active member of the Association of Information Technology Professionals, where he was recognized with the 2012 Rising Star award.
Diverse Work History
In addition to his IT roles, Matt Rhodes has a diverse work history that includes positions at The Home Depot as a Receiving Associate and at Tennessee Technological University as a Computing Lab Help Desk. His varied experiences have equipped him with a broad skill set applicable to client services and technical support.