Reaghan Rickards
About Reaghan Rickards
Reaghan Rickards is a Product Operations Manager at Built Technologies in Nashville, Tennessee, where she has worked since 2022. She has a diverse background in operations and client management, with previous roles at Lyft and Ranger Station, and holds a Bachelor of Business Administration from Old Dominion University.
Work at Built Technologies
Reaghan Rickards has been serving as the Product Operations Manager at Built Technologies since 2022. In this role, she is responsible for overseeing product operations and ensuring efficient processes within the organization. Prior to this position, she worked in Built Plus Client Operations at Built Technologies from 2021 to 2022. Her experience in these roles has contributed to her understanding of operational workflows and client management in the technology sector.
Previous Experience in Operations
Before joining Built Technologies, Reaghan Rickards held various positions that enhanced her operational expertise. She worked at Lyft as a Payment Operations Associate from 2017 to 2018 and later as a Team Coach from 2018 to 2020. Additionally, she served as a Business Operations Specialist at Ranger Station for five months in 2020. These roles provided her with valuable insights into payment processes and team management.
Educational Background
Reaghan Rickards earned a Bachelor of Business Administration (BBA) from Old Dominion University, where she studied from 2009 to 2013. In addition to her degree, she also studied Early Childhood Education and Teaching at Tidewater Community College during the same period. This educational background has equipped her with a diverse skill set applicable to various professional environments.
Professional Training and Skills
Reaghan Rickards has completed industry training in several key areas, including Unconscious Bias, Crucial Conversations, Emotional Intelligence, and Time Management. She possesses extensive computer skills and is proficient with various tools such as Oracle, MS Office, PeopleSoft, and JIRA. Her technical abilities also include experience with SQL, Tableau, and web and social media skills, which support her operational management tasks.
Volunteer Experience
From 2009 to 2013, Reaghan Rickards volunteered as a Human Rights Activist with FACE Uganda. This experience reflects her commitment to social issues and community involvement, complementing her professional endeavors in operations and management.