Zachary Ellsworth
About Zachary Ellsworth
Zachary Ellsworth is a Client Support Engineer at Built Technologies, where he has worked since 2022. He previously held roles at Lyft, including Claims Customer Care Specialist and Critical Response Associate, accumulating a total of six years of experience in customer support.
Current Role at Built Technologies
Zachary Ellsworth serves as a Client Support Engineer at Built Technologies, a position he has held since 2022. In this role, he is responsible for providing technical support and assistance to clients, ensuring they have a positive experience with the company's products and services. His work is crucial in maintaining client satisfaction and addressing any issues that may arise.
Previous Experience at Lyft
Prior to his current role, Zachary Ellsworth worked at Lyft for four years, from 2019 to 2023. During this time, he held the position of Claims Customer Care Specialist, where he managed customer claims and provided support to users navigating the claims process. Before that, he worked as a Critical Response Associate at Lyft from 2017 to 2019, focusing on urgent customer inquiries and support.
Educational Background
Zachary Ellsworth studied at Lincoln Tech, where he gained foundational knowledge and skills relevant to his career in client support and technical assistance. His education has equipped him with the necessary tools to excel in his roles within the technology and customer service sectors.
Professional Experience Timeline
Zachary Ellsworth's professional journey includes significant roles in customer support and claims management. He began his career at Lyft as a Critical Response Associate in 2017, transitioned to a Claims Customer Care Specialist in 2019, and then moved to Built Technologies in 2022 as a Client Support Engineer. His experience spans over six years in customer-focused roles.