Jeniffer Perdomo
About Jeniffer Perdomo
Jeniffer Perdomo is a Customer Support Lead currently working at Bungalow in the Salt Lake City Metropolitan Area. She has a background in customer service, having previously held roles at quip, Discover Financial Services, and Beehive Brick and Stone.
Current Role at Bungalow
Jeniffer Perdomo serves as the Customer Support Lead at Bungalow, a position she has held since 2021. In this role, she is responsible for overseeing customer support operations and ensuring a high level of service for clients. Her work is based in the Salt Lake City Metropolitan Area, where she contributes to the company's commitment to customer satisfaction.
Previous Experience at quip
Before joining Bungalow, Jeniffer worked at quip as the CX Team Lead from 2019 to 2021. During her two years at the company, she focused on enhancing customer experience and managing support teams. Her role involved developing strategies to improve customer interactions and streamline support processes.
Background in Customer Service
Jeniffer has a solid background in customer service, having worked at Discover Financial Services as a Senior Online Account Agent from 2014 to 2018. In this four-year role, she provided assistance to customers regarding their online accounts, addressing inquiries and resolving issues. Additionally, she worked as a Customer Service Specialist at Beehive Brick and Stone from 2018 to 2019, where she further honed her customer support skills.
Education at Paradigm High School
Jeniffer Perdomo completed her education at Paradigm High School. This foundational education provided her with essential skills and knowledge that she has applied throughout her career in customer support and service roles.