Casey Searles
About Casey Searles
Casey Searles is a Salesforce Process & Enablement Coordinator based in Chicago, Illinois, with a diverse background in administrative and quality assurance roles. Searles has worked at Burford Capital in various capacities since 2016 and has previous experience at Groupon and Gerchen Keller Capital.
Current Role as Salesforce Process & Enablement Coordinator
Casey Searles currently serves as the Salesforce Process & Enablement Coordinator at Burford Capital. In this role, Searles is responsible for enhancing the Salesforce platform's efficiency and effectiveness within the organization. This position has been held since 2021, contributing to the company's operational capabilities in Chicago, Illinois.
Previous Experience at Burford Capital
Prior to the current role, Searles worked at Burford Capital in various capacities. From 2019 to 2021, Searles was a Data Coordinator, where responsibilities included managing and analyzing data to support decision-making processes. Additionally, Searles served as an Administrative Team Member from 2016 to 2019, contributing to administrative functions within the company.
Experience at Gerchen Keller Capital, LLC
Before joining Burford Capital, Searles worked at Gerchen Keller Capital, LLC as an Administrative Team Member from 2015 to 2016. This role involved supporting administrative tasks and operations within the firm, further developing skills in organizational management.
Career at Groupon
Casey Searles has a background in customer support and quality assurance from time spent at Groupon. Searles held the position of Quality Assurance Manager from 2012 to 2013, ensuring the quality of customer service. Prior to that, Searles worked as a Customer Support Trainer from 2010 to 2012 and as a Customer Support Representative from 2009 to 2010, gaining extensive experience in customer service operations.
Educational Background at Indiana University Bloomington
Searles studied at Indiana University Bloomington, where foundational knowledge and skills were developed. This educational background has supported Searles' career trajectory in various roles across different organizations.