Liseth Gonzalez
About Liseth Gonzalez
Liseth Gonzalez serves as the Customer Experience Director at Busbud, a position she has held since 2019. She has progressively advanced within the company, having previously worked as a Customer Experience Manager and Associate.
Work at Busbud
Liseth Gonzalez has been serving as the Customer Experience Director at Busbud since 2019. In this role, she focuses on enhancing customer satisfaction and improving service delivery. Prior to this position, she worked as a Customer Experience Manager from 2016 to 2018, where she managed customer interactions and feedback. Her career at Busbud began in 2015 when she joined as a Customer Experience Associate, contributing to the initial stages of customer support and engagement.
Education and Expertise
Liseth Gonzalez holds a bachelor's degree from Universidad Simón Bolívar. Her educational background provides her with foundational knowledge that supports her roles in customer experience management. This academic experience complements her practical expertise gained through various positions at Busbud, where she has developed skills in customer service, management, and operational efficiency.
Background
Liseth Gonzalez began her career at Busbud in 2015 as a Customer Experience Associate. Over the years, she progressed through various roles, demonstrating her commitment to the company and her ability to adapt to increasing responsibilities. Her journey from an associate to a director reflects her growth and dedication within the organization.
Career Progression
Liseth Gonzalez's career at Busbud showcases a clear trajectory of advancement. Starting as a Customer Experience Associate in 2015, she quickly moved to the role of Customer Experience Manager in 2016, where she honed her skills in managing customer relations. By 2019, she ascended to the position of Customer Experience Director, where she oversees the strategic direction of customer service initiatives.