Zackary Bennett
About Zackary Bennett
Zackary Bennett is a Customer Experience Specialist based in Montreal, Quebec, with a background in management and customer service across various industries. He holds a Bachelor of Arts in Urban Studies from Concordia University and is fluent in both French and English.
Work at Busbud
Zackary Bennett has been employed at Busbud as a Customer Experience Specialist since 2022. In this role, he focuses on enhancing customer interactions and ensuring a high level of service. His experience in customer-facing positions contributes to his effectiveness in addressing customer needs and resolving issues.
Previous Employment Experience
Prior to his current role at Busbud, Zackary Bennett held several positions in the customer service and management sectors. He worked as an Assistant Manager at CACAO 70 from 2013 to 2016, where he gained valuable experience in managing operations. He also served as a Merchant Onboarder at Sekure Merchant Solutions for five months in 2021. His role as a Management Coach at ton-quartier from 2020 to 2021 involved guiding team members. Additionally, he was a Bar Manager at Bar Palco from 2017 to 2021 and a Manager at Ma Douce Moitié from 2016 to 2017.
Education and Expertise
Zackary Bennett studied at Concordia University, where he earned a Bachelor of Arts in Urban Studies/Affairs from 2014 to 2018. His academic background provides him with insights into urban development and planning, which complements his professional interests in brand development and real estate.
Bilingual Communication Skills
Zackary Bennett is bilingual, fluent in both French and English. This skill enhances his ability to communicate effectively in Montreal's multicultural environment, allowing him to connect with a diverse range of customers and colleagues.
Background in Customer Service
Zackary Bennett has a solid background in customer service, beginning with his role as Event Staff at the Winnipeg Art Gallery in 2012. He also worked as a Barista at Baked Expectations in the same year. His extensive experience in various customer-oriented roles has equipped him with a pragmatic and reactive approach to addressing challenges.