Alison Weber, Shrm Cp, Hia
About Alison Weber, Shrm Cp, Hia
Alison Weber is a Client Operations Advocate at Businessolver, where she has worked since 2017. She has extensive experience in customer service and benefits administration, having previously held various roles at Mercer from 2007 to 2017.
Work at Businessolver
Alison Weber has been employed at Businessolver since 2017, serving as a Client Operations Advocate. In this role, she is responsible for managing client relationships and ensuring the delivery of high-quality service. Her tenure at Businessolver spans over seven years, during which she has contributed to various initiatives aimed at enhancing client satisfaction and operational efficiency.
Previous Experience at Mercer
Before joining Businessolver, Alison Weber worked at Mercer in multiple capacities. She began her tenure there as an HR Assistant from 2011 to 2012, where she supported HR functions. She then transitioned to the role of Online Enrollment Specialist from 2012 to 2013, focusing on enrollment processes. Alison continued her career at Mercer as a Customer Service Representative from 2007 to 2011 and later as a Benefits Administrator from 2013 to 2017, accumulating a total of four years in each of these roles.
Education and Certifications
Alison Weber holds the SHRM Certified Professional (SHRM-CP) credential, indicating her knowledge and expertise in human resource management. Additionally, she has obtained the Health Insurance Associate (HIA) designation, which reflects her understanding of health insurance and benefits administration.
Career Progression
Alison Weber's career has shown a clear progression in the field of client operations and human resources. Starting as a Customer Service Representative at Mercer, she advanced through various roles, gaining experience in HR assistance, online enrollment, and benefits administration. This diverse background has equipped her with a comprehensive understanding of client needs and operational processes.