Anthony Danna
About Anthony Danna
Anthony Danna serves as the Director of Client Operations - West at Businessolver, where he manages day-to-day account operations and client support. He has a background in management and leadership, with previous roles at Businessolver, BB&T Insurance Services, Sprint, and Anthem.
Current Role at Businessolver
Anthony Danna serves as the Director of Client Operations - West at Businessolver since 2019. In this role, he oversees the day-to-day account management, providing client support and managing escalations. His leadership ensures that client needs are met effectively, contributing to the overall success of the organization.
Previous Experience at Businessolver
Prior to his current position, Anthony worked at Businessolver in various capacities. He served as the Client Operations Lead - National Accounts West from 2017 to 2019, where he managed client operations for national accounts. Following this role, he was the Team Lead for Client Operations - West for 11 months in 2019, further enhancing his expertise in client management.
Educational Background
Anthony Danna pursued higher education at Western Governors University, where he earned a Master of Science in Management and Leadership from 2019 to 2020. He also holds a Bachelor of Science in Business Management-Human Resources from the same institution. Earlier, he completed an Associate of Arts degree at Santiago Canyon College, where he studied Liberal Studies, and he obtained a Certificate in Human Resources Management from the same college.
Professional Experience Prior to Businessolver
Before joining Businessolver, Anthony held several positions in the industry. He worked at BB&T Insurance Services Inc. as Supervisor of Benefit Solutions from 2014 to 2017, where he led a technical team to enhance benefit solutions and operational processes. He also served as an Implementation Specialist II at Anthem from 2012 to 2014, focusing on benefit solutions and operations. Earlier in his career, he worked at Sprint as Business Care Implementation II from 2007 to 2011.
Certifications and Skills
Anthony Danna is Project + Certified through CompTia, demonstrating his proficiency in project management. His diverse experience in client operations, implementation, and team leadership has equipped him with a strong skill set in managing client relationships and operational efficiency.