Blake Mc Clung
About Blake Mc Clung
Blake McClung is a Member Advocate with extensive experience in customer service and data analysis. He has worked in various roles, including as a Market Clerk at Fareway Stores and as a Data Analyst Intern at the Iowa State Association of Counties.
Current Role at Businessolver
Blake Mc Clung serves as a Member Advocate at Businessolver, a position held since 2019. In this role, Blake utilizes skills in customer service and problem-solving to assist members effectively. The responsibilities include managing member inquiries and ensuring a high level of service delivery. Blake's experience in this role contributes to the overall mission of Businessolver in providing innovative benefits solutions.
Previous Experience at Clysar, LLC
Prior to joining Businessolver, Blake worked as a Data Analyst Intern at Clysar, LLC from 2020 to 2021. This internship, lasting nine months in Clinton, Iowa, provided Blake with valuable experience in data analysis and problem-solving. The role involved analyzing data to support business decisions and improve operational efficiency.
Education in Business Analytics
Blake Mc Clung completed a Master of Science in Business Analytics at the University of Iowa from 2020 to 2021. This program equipped Blake with advanced analytical skills and knowledge in data-driven decision-making. Prior to this, Blake earned a Bachelor of Business Administration in Business Analytics and Information Systems from the same institution, completing the degree from 2017 to 2021.
Board Membership at Camp Kesem
Blake served on the board of Camp Kesem at the University of Iowa, a nonprofit organization dedicated to supporting children affected by a parent's cancer. This involvement reflects Blake's commitment to community service and support for families facing challenging circumstances.
Skills in Customer Service and Teamwork
In the role of Member Advocate, Blake developed skills in customer service by handling over 50 live calls daily. Additionally, Blake utilized Gallup StrengthsFinder results to enhance teamwork and customer interactions, focusing on strengths such as Restorative and Developer. These skills contribute to effective communication and collaboration in professional settings.