Brad Baker

Senior Client Operations Lead @ Businessolver

About Brad Baker

Brad Baker serves as the Senior Client Operations Lead at Businessolver, a position he has held since 2021. He has a diverse background in client operations and business analysis, with previous roles at Businessolver, Willis Towers Watson Health and Benefits, and StubHub.

Current Role at Businessolver

Brad Baker serves as the Senior Client Operations Lead at Businessolver, a position he has held since 2021. He operates from Scottsdale, Arizona, where he is responsible for overseeing client operations. His role involves ensuring client satisfaction and optimizing operational processes within the organization.

Previous Experience at Businessolver

Before his current role, Brad Baker worked at Businessolver as a Client Operations Lead from 2020 to 2021. He also held the position of Configuration Specialist from 2018 to 2020. Both roles were based in the Denver Metropolitan Area, where he contributed to enhancing client operations and system configurations.

Experience at Willis Towers Watson Health and Benefits

Brad Baker has significant experience at Willis Towers Watson Health and Benefits. He worked as a Business Analyst from 2016 to 2018 and as a Lead Benefits System Administrator from 2012 to 2016. His tenure at this organization spanned a total of six years in the Phoenix, Arizona Area, where he focused on benefits administration and analysis.

Early Career at StubHub

Brad Baker began his career at StubHub, where he worked in Last Minute Services - West for five months in 2011. This role was based in the San Francisco Bay Area and provided him with foundational experience in customer service and operations.

Educational Background

Brad Baker earned a Bachelor's Degree in Africana Studies from San Francisco State University, where he studied from 2006 to 2011. This educational background has contributed to his analytical and operational skills in his professional career.

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