Brandy L. Edwards
About Brandy L. Edwards
Brandy L. Edwards serves as the Client Operations Lead at Businessolver, a position she has held since 2021. She has extensive experience in implementation roles across various companies, including Mercer, ADP, and Paychex, and holds a Bachelor of Fine Arts from the University of Louisiana at Lafayette.
Current Role at Businessolver
Brandy L. Edwards serves as the Client Operations Lead at Businessolver. She has held this position since 2021. In this role, she is responsible for overseeing client operations and ensuring effective service delivery. Her experience in client-facing roles contributes to her ability to manage operational processes efficiently.
Previous Experience at Mercer
Prior to her current role, Brandy worked at Mercer as an Implementation Requirements Specialist from 2015 to 2020. During her five years at Mercer, she focused on gathering and analyzing implementation requirements to facilitate successful project execution. This experience enhanced her skills in project management and client relations.
Career Background at ADP and Paychex
Brandy's career includes significant experience at ADP, where she worked as an Implementation Consultant from 2006 to 2009 and as an FSA Claims Specialist from 2004 to 2006. Additionally, she served as a Senior Implementation Specialist at Paychex from 2012 to 2015. These roles involved client implementation and support, contributing to her expertise in operational processes.
Education and Academic Qualifications
Brandy L. Edwards earned a Bachelor of Fine Arts (BFA) degree in Visual and Performing Arts from the University of Louisiana at Lafayette. This educational background provided her with a foundation in creative problem-solving and communication, which she applies in her professional roles.
Experience at State Farm
Brandy worked at State Farm as Agent Staff from 2010 to 2012. In this role, she supported insurance agents in various operational tasks, further expanding her experience in client service and operational efficiency.