Brooke Swan, Shrm Cp, Hia (She/Her/Hers)
About Brooke Swan, Shrm Cp, Hia (She/Her/Hers)
Brooke Swan is a Client Service Analyst with a background in human resources and project management. She holds two Bachelor's degrees from the University of Iowa and is currently pursuing an MBA with a specialization in Project Management.
Work at Businessolver
Brooke Swan has been employed at Businessolver since 2017, currently holding the position of Client Service Analyst. In this role, she has developed a strong background in client services and project management. Prior to her current position, she worked briefly as a Client Operations Advocate at Businessolver in 2017. Her experience at Businessolver has contributed to her expertise in managing client relationships and addressing their needs effectively.
Education and Expertise
Brooke Swan holds two Bachelor’s Degrees from the University of Iowa, one in Health Promotions and another in International/Global Studies, both completed between 2008 and 2012. She is currently pursuing a Master of Business Administration with a specialization in Project Management. This educational background supports her demonstrated ability to manage projects successfully and work effectively in client services.
Background
Before joining Businessolver, Brooke Swan worked at Mercer from 2014 to 2017. She served as a Human Resources Assistant for two years and then transitioned to the role of Benefits Administrator for one year. This experience provided her with a solid foundation in human resources and benefits management, which she has leveraged in her current role at Businessolver.
Achievements
Brooke Swan has a proven track record of successfully managing projects and providing client services. Her ability to thrive in fast-paced environments has enabled her to learn quickly and tackle new challenges effectively. This skill set has been instrumental in her roles at both Mercer and Businessolver.