Bryan Crow
About Bryan Crow
Bryan Crow serves as the Answer Bar Team Lead at Businessolver, a position he has held since 2019. His career includes various roles at Businessolver and previous experience in the financial and benefits sectors.
Work at Businessolver
Bryan Crow has been employed at Businessolver since 2013, holding various positions over the years. He currently serves as the Answer Bar Team Lead, a role he has held since 2019. In this position, he oversees the Answer Bar team, ensuring effective support and service delivery. Prior to this, he worked as a System Relationship Manager and as a Business Analyst/System Architect, contributing to the company's operational efficiency and system management. His tenure at Businessolver spans a total of five years in his current role and four years in previous roles.
Previous Employment Experience
Before joining Businessolver, Bryan Crow gained experience in the financial services and benefits sectors. He worked at Wells Fargo Home Mortgage as a Loan Specialist II for ten months in 2009-2010. Following this, he served as a Benefits Representative at ADP from 2010 to 2013, where he managed employee benefits inquiries and support. His diverse background in these roles provided him with a solid foundation in customer service and operational processes.
Education and Expertise
Bryan Crow earned a Bachelor's degree in Business Administration and Management from Iowa State University - College of Business, completing his studies from 2005 to 2009. This educational background has equipped him with essential knowledge and skills applicable to his roles in business analysis, system architecture, and team leadership within the corporate environment.
Career Progression
Bryan Crow's career has shown a clear trajectory of growth and development within Businessolver. He started as a System Relationship Manager in 2013, then transitioned to a Business Analyst/System Architect from 2015 to 2019. His ability to adapt and take on new responsibilities led to his current position as Answer Bar Team Lead, where he continues to leverage his experience to enhance team performance and client satisfaction.