Dallas Brooks
About Dallas Brooks
Dallas Brooks is a System Architect at Businessolver with over 15 years of experience in implementation and integration projects. He has held various roles at ADP and UHEAA, demonstrating expertise in project management and cross-functional team coordination.
Work at Businessolver
Dallas Brooks has served as a System Architect at Businessolver since 2019. In this role, he operates within the Charlotte, North Carolina area, contributing to the design and implementation of system architectures that enhance operational efficiency and user experience. His responsibilities include coordinating cross-functional teams to address requests from various departments and clients.
Experience at ADP
Dallas Brooks has held multiple roles at ADP, starting as a Configuration Analyst from 2007 to 2009, followed by his position as an Implementation Consultant from 2009 to 2015. Currently, he works as an Implementation Project Manager, a role he has occupied since 2015. Throughout his tenure, he has led projects, including one that was completed successfully after reorganizing the team and implementing configuration tests to meet client expectations.
Previous Role at UHEAA
Before his time at ADP, Dallas Brooks worked at the Utah Higher Education Assistance Authority (UHEAA) as a Systems Support Officer III from 1995 to 2007. In this position, he was responsible for providing systems support and ensuring the functionality of various applications, contributing to the organization's operational success.
Education and Expertise
Dallas Brooks studied Information Technology at the University of Phoenix, where he earned a Bachelor's degree from 2004 to 2006. He also pursued undergraduate studies in Information Technology at the University of Utah from 1990 to 1992. His educational background supports his extensive experience in leading implementation and integration projects, totaling over 15 years in the field.
Process Improvement Initiatives
Throughout his career, Dallas Brooks has focused on improving documentation and processes. He has drafted new testing scripts to ensure that applications function and integrate properly. His initiatives have contributed to enhanced system functionality and customer satisfaction across various projects.