Don Smith
About Don Smith
Don Smith serves as the Chief Delivery Officer at Businessolver, where he has worked since 2022. He has over 26 years of experience in HR outsourcing, having held various leadership roles at notable companies including Aon Hewitt and Willis Towers Watson.
Current Role as Chief Delivery Officer
Don Smith currently serves as the Chief Delivery Officer at Businessolver, a position he has held since 2022. In this role, he leads a team dedicated to enhancing client experiences by focusing on quality, scope, and schedule management. His leadership is instrumental in ensuring that Businessolver meets the needs of its clients effectively.
Previous Experience at Businessolver
Prior to his current role, Don Smith worked at Businessolver in various capacities. He served as the Senior Vice President of Client Onboarding from 2021 to 2022 and as the Vice President of Client Onboarding from 2018 to 2021. His tenure at Businessolver has spanned multiple years, contributing to the company's client onboarding processes and overall service delivery.
Career Background in HR Outsourcing
Don Smith has over 26 years of experience in HR Outsourcing. His career includes significant roles at major firms such as Aon Hewitt and Willis Towers Watson. He has held positions that involved team building, implementations, sales, and ongoing management, demonstrating a comprehensive understanding of the industry.
Education and Qualifications
Don Smith studied at the University of Illinois Urbana-Champaign, where he earned a Bachelor of Science (BS) degree in Finance from 1988 to 1992. His educational background provides a solid foundation for his extensive career in HR and benefits administration.
Special Projects and Client Engagements
Throughout his career, Don Smith has assisted clients with complex business challenges, including mergers and acquisitions, annual enrollment, ACA reporting, and benefit plan redesigns. His involvement in special projects has focused on addressing intricate issues faced by clients, showcasing his ability to deliver effective solutions.