Heather Deering
About Heather Deering
Heather Deering serves as the Client Operations Lead at Businessolver, a position she has held since 2017. She has a background in public administration and extensive experience in client management, previously working at Marsh & McLennan Companies and Wellmark Blue Cross and Blue Shield.
Work at Businessolver
Heather Deering has been serving as the Client Operations Lead at Businessolver since 2017. In this role, she is responsible for overseeing client operations, ensuring effective service delivery, and enhancing client satisfaction. Her extensive experience in client management contributes to her ability to lead operations effectively within the organization.
Previous Experience at Marsh & McLennan Companies
Before joining Businessolver, Heather Deering worked at Marsh & McLennan Companies for ten years, from 1999 to 2009. She held the position of Assistant Vice President and Program Manager, where she managed various programs and franchise operations. This role provided her with significant insights into program management and client relations.
Experience at Wellmark Blue Cross and Blue Shield
In 2015, Heather Deering briefly worked as a Senior Agency Account Manager at Wellmark Blue Cross and Blue Shield. Her tenure lasted for one month, during which she focused on managing agency accounts and supporting client needs in the healthcare sector.
Educational Background
Heather Deering earned her Bachelor of Arts degree from Drake University, where she studied from 1984 to 1989. She later pursued a Master of Public Administration at the same institution, completing her studies from 1996 to 1999. Her educational background provides her with a solid foundation in both arts and public administration.