Ivan Esquivel
About Ivan Esquivel
Ivan Esquivel serves as the Director of Client Operations at Businessolver, a position he has held since 2021. He has extensive experience in client operations and support roles, having worked at Businessolver in various capacities since 2013 and previously at Principal Financial Group.
Current Role as Director of Client Operations
Ivan Esquivel currently serves as the Director of Client Operations at Businessolver, a position he has held since 2021. In this role, he oversees client operations, ensuring efficient service delivery and client satisfaction. His extensive experience in client-facing roles contributes to his effectiveness in managing operations and leading teams.
Previous Experience at Businessolver
Ivan Esquivel has a significant history with Businessolver, having worked in various capacities. He served as a Client Operations Advocate from 2017 to 2018, followed by a role as Shared Services Team Lead from 2018 to 2021. Additionally, he worked as a Client Relationship Specialist from 2016 to 2017 and as a Bilingual Benefits Specialist from 2013 to 2016. This diverse experience within the company has equipped him with a comprehensive understanding of client operations.
Experience at Principal Financial Group
Prior to his tenure at Businessolver, Ivan Esquivel worked at Principal Financial Group as a TeleApp Counselor from 2012 to 2014. In this role, he was responsible for assisting clients with telephonic applications, contributing to the overall client experience and operational efficiency.
Educational Background
Ivan Esquivel studied at Iowa State University, where he earned a Bachelor's degree in Community and Regional Planning from 2009 to 2011. Before that, he attended McHenry County College, achieving an Associate in Science degree from 2006 to 2009. His educational background provides a foundation for his professional roles in client operations.
Additional Work Experience
In addition to his roles at Businessolver and Principal Financial Group, Ivan Esquivel has worked in various positions that contributed to his skill set. He was a Sales Consultant at CarMax from 2015 to 2018 and served as an Office Assistant at Iowa State University from 2010 to 2011. These roles have enhanced his customer service and operational skills.