Jen Larys
About Jen Larys
Jen Larys is a Senior Director with extensive experience in client services and implementation management, currently working at Businessolver. She has held various leadership roles at bswift and CuraLinc Healthcare, focusing on customer satisfaction and team management.
Current Role at Businessolver
Jen Larys serves as a Senior Director at Businessolver, a position she has held since 2022. In this role, she operates remotely and focuses on managing teams that oversee complex client onboarding and ongoing services. She provides consistent project and risk management updates and leads post-implementation reviews to assess customer satisfaction and identify areas for improvement.
Previous Experience at bswift
Jen Larys has extensive experience at bswift, where she held multiple roles over a span of several years. She worked as a Client Relationship/Implementation Manager from 2008 to 2013, then transitioned to Vice President of Client Services for one year in 2015. Following that, she served as a Solutions Architect from 2016 to 2018 and as Director/Implementation Trainer in Client Services from 2013 to 2015. Her roles involved managing client relationships and implementation processes.
Experience at CuraLinc Healthcare
In 2018, Jen Larys worked at CuraLinc Healthcare as the Director of Client Services for a duration of seven months. Her responsibilities included overseeing client services and ensuring effective communication and support for clients during their engagement with the organization.
Education and Academic Background
Jen Larys studied at Michigan State University, where she earned a Bachelor of Science (BS) degree in Advertising and Psychology. Her academic journey spanned from 1988 to 1993, providing her with a solid foundation in both advertising principles and psychological insights.
Specialization in Client Services
Jen Larys specializes in managing teams that handle complex client onboarding and ongoing services. Her expertise includes managing imports, exports, payroll, and plan build processes. She also develops training and training tools for both internal and external clients, including train-the-trainer programs, and maintains strong relationships with customers, acting as a trusted advisor throughout the implementation process.