Katherine Hook
About Katherine Hook
Katherine Hook serves as the Senior Client Operations Lead at Businessolver, where she has worked since 2019. She has previous experience as an account manager at Alliant Insurance Services and as a presale specialist at Cigna.
Current Role at Businessolver
Katherine Hook serves as the Senior Client Operations Lead at Businessolver, a position she has held since 2019. In this role, she is responsible for overseeing client operations and ensuring the delivery of high-quality service to clients. Her tenure at Businessolver spans five years, during which she has contributed to the company's operational efficiency and client satisfaction in the Orange County, California area.
Previous Experience at Alliant Insurance Services
Prior to her current role, Katherine worked as an Account Manager at Alliant Insurance Services from 2013 to 2014. During her 11-month tenure, she managed client accounts and provided support to ensure client needs were met effectively. This experience helped her develop skills in client management and operational processes.
Experience at Cigna
Katherine's career includes a position as a Presale Specialist at Cigna, where she worked from 2008 to 2010. In this role, she was involved in the presales process, assisting in the preparation and presentation of proposals to potential clients. This experience contributed to her understanding of the insurance industry and client engagement strategies.
Education at Mesa Community College
Katherine studied at Mesa Community College from 2003 to 2005. Her education provided her with foundational knowledge and skills that have supported her career in client operations and management within the insurance sector.