Kimberly Kelley
About Kimberly Kelley
Kimberly Kelley serves as the Director of Learning and Deployment at Businessolver, where she has worked since 2021. With a strong background in instructional design and employee training, she has successfully coached over 500 individuals and led significant onboarding initiatives throughout her career.
Current Role at Businessolver
Kimberly Kelley serves as the Director of Learning and Deployment at Businessolver, a position she has held since 2021. In this role, she is responsible for measuring learning outcomes and benchmarking against key performance indicators (KPIs). She collaborates with various teams, including SWAT, AnswerBar, and Product teams, to proactively identify training needs. Her focus is on developing effective learning strategies that align with organizational goals.
Previous Experience at Businessolver
Prior to her current role, Kimberly Kelley worked at Businessolver in several capacities. She served as a Learning Engagement Professional from 2019 to 2020 and as a Learning & Development Lead from 2020 to 2021. During her tenure, she contributed to the development of innovative learning solutions and played a significant role in training initiatives.
Experience at Aviva North America and ADP
Kimberly Kelley worked at Aviva North America as a Senior Instructional Designer from 2008 to 2012. She then joined ADP, where she held multiple roles, including Lead Learning Coach from 2017 to 2019 and Performance Consultant from 2013 to 2017. In these positions, she led training programs and contributed to employee engagement strategies.
Educational Background
Kimberly Kelley studied at Iowa State University, where she earned a Bachelor of Science degree. Her academic focus included Hotel Restaurant Management and Psychology. This educational background has informed her approach to learning and development in her professional roles.
Coaching and Training Achievements
Kimberly Kelley has personally coached over 500 individuals, achieving an attrition rate of less than 5% by March 2018. She led a corporate onboarding program that successfully integrated over 1800 new employees. Her experience in coaching roles has been instrumental in training new coaches and enhancing overall team performance.