Lauren Mc Cormick
About Lauren Mc Cormick
Lauren McCormick serves as the Client Operations Lead at Businessolver, where she has worked since 2017. With a background in health care administration and extensive experience in client management, she actively collaborates with clients and internal teams to enhance service delivery.
Work at Businessolver
Lauren McCormick has served in various roles at Businessolver since 2016, currently holding the position of Client Operations Lead. In this capacity, she engages in consultation with the Client Success Leader to educate and collaborate with clients on relevant product updates. Additionally, she participates in sales finalist meetings and collaborates with the sales team on prospect visits and scope of services presentations. Her role involves partnering with internal teams to identify trends and training needs, providing support and expertise to the Service Center team.
Previous Experience at bswift
Before joining Businessolver, Lauren McCormick worked at bswift in several capacities. She began her tenure as a Customer Service Representative from 2012 to 2014, followed by a role as an Analyst from 2014 to 2015. She then advanced to Senior Account Manager for a brief period in 2016, and subsequently served as an Account Manager from 2015 to 2016. Her experience at bswift provided her with a solid foundation in client management and operational support.
Education and Expertise
Lauren McCormick completed her high school education at Mother McAuley Liberal Arts High School from 2003 to 2007. She then pursued higher education at Southern Illinois University, Carbondale, where she studied Health/Health Care Administration/Management and earned her Bachelor’s Degree from 2007 to 2012. Her educational background equips her with knowledge relevant to her roles in client operations and healthcare administration.
Professional Development
Throughout her career, Lauren McCormick has focused on enhancing her skills in client operations and account management. Her responsibilities at Businessolver and bswift have involved direct client interaction, consultation, and collaboration with various teams, which have contributed to her professional development in the industry. She actively engages in identifying trends and training needs, demonstrating her commitment to continuous improvement in service delivery.