Marie Upchurch
About Marie Upchurch
Marie Upchurch is a Member Advocate with extensive experience in customer support and asset management. She currently works at Businessolver and has held various roles at Castlight Health and PartnerHero since 2019.
Work at Businessolver
Marie Upchurch has been employed at Businessolver as a Member Advocate since 2019. In this role, she engages with members to provide support and assistance, ensuring a positive experience with the company's services. Her responsibilities include addressing member inquiries and facilitating solutions to enhance member satisfaction. With over five years of experience in this position, she has developed a strong understanding of member needs and the operational aspects of the organization.
Current Role at Castlight Health
Since 2021, Marie Upchurch has worked at Castlight Health as a User Support Specialist. In this capacity, she provides technical assistance and support to users, helping them navigate the company's health management platform. Her role involves troubleshooting issues and ensuring users can effectively utilize the services offered by Castlight Health. With three years of experience in this position, she contributes to improving user engagement and satisfaction.
Experience at PartnerHero
Marie Upchurch has been a Technical Support Associate at PartnerHero since 2021. In this role, she provides technical assistance and support to clients, addressing their inquiries and resolving issues related to the company's services. Her experience in this position complements her skills in customer support and technical troubleshooting, allowing her to effectively assist clients and enhance their overall experience.
Education and Expertise
Marie Upchurch studied at Winthrop University from 2015 to 2016. During her time at the university, she gained foundational knowledge that supports her professional roles. She has over 4.5 years of experience in cost/benefit analysis, asset disposition, and asset management, which further enhances her skill set in her current positions. Her educational background and professional experience position her well for roles in remote specialist or customer advocate capacities.
Professional Background
Based in Charlotte, North Carolina, Marie Upchurch has built a diverse professional background over the years. She has accumulated significant experience in customer support and technical assistance across multiple organizations. Her roles have equipped her with skills in member advocacy, user support, and technical troubleshooting, making her a versatile professional in the field.