Maureen Howard
About Maureen Howard
Maureen Howard is a Member Advocate at Businessolver, where she has worked since 2021. With over 15 years of customer service experience and a strong background in business administration, she has held various management roles in retail and quality assurance.
Work at Businessolver
Maureen Howard has been serving as a Member Advocate at Businessolver since 2021. In this role, she operates remotely and focuses on supporting members with their needs. Her responsibilities include addressing inquiries and providing assistance to ensure a positive experience for members. With over three years of experience in this position, she has developed a strong understanding of member advocacy within the organization.
Education and Expertise
Maureen Howard studied Business Administration, Management, and Operations at Florida Metropolitan University, where she earned an Associate's degree from 2010 to 2012. She furthered her education at Everest University-Brandon, obtaining a Bachelor's degree in Business Administration and Management from 2013 to 2015. Currently, she is pursuing a Bachelor of Science in Business, enhancing her expertise in the field.
Background in Customer Service
With over 15 years of experience in the customer service sector, Maureen Howard has developed a comprehensive skill set. Her previous roles include Store Manager at Family Dollar, Retail Merchandiser at CROSSMARK, and Resolution Specialist at Electrolux. These positions have equipped her with exceptional leadership skills and a deep understanding of managing controllable expenses and P&Ls.
Previous Work Experience
Before her current role, Maureen Howard held various positions that contributed to her professional growth. She worked as a General Manager at Captain D's from 1995 to 2001 and as a Quality Technician at FPL Food LLC from 2011 to 2013. Additionally, she served as a Store Manager at Family Dollar for four months in 2014 and as a Retail Merchandiser at CROSSMARK from 2017 to 2021.